As a condition where many suffer in silence, here we encourage you to share your thoughts, fears, hopes, frustrations and advice amongst a community of those who understand. Through the support of our community and the sharing of one united voice, together we can raise awareness of the impact of living with rosacea and breakdown the common and often damaging misconceptions surrounding the condition
Kathleen, suffering from Rosacea for 10 years
For more information
Personally Identifiable Information
For the purpose of the Data Protection Act 1998 (the Act) the data controller is Galderma (UK) Limited (a company registered in England under number 715401) of Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS, England.
Galderma collects personally identifiable information (such as name, address, telephone/fax number and e-mail address) only when voluntarily provided by a visitor to our websites. Galderma does not sell, rent or otherwise make available any personally identifiable information submitted by visitors to our website to any third parties. This information will not be used for any direct marketing or unsolicited follow-up unless we have previously informed you of this possible use and you have given us your express permission when submitting it. Galderma may use this information for such purposes as:
Only authorized Galderma group staff or our agents (who have agreed to keep information secure) have access to personally identifiable information.
We may share your personal identifiable information with any member of our group, which means our subsidiaries, our holding company and its subsidiaries.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Galderma does make use of non-personally-identifiable statistical information collected from users (browser type, geographical location, age, gender) for optimization of its sites as part of its continual internal review process and in a general way to learn more about its clients. This information will not be disclosed to third parties by Galderma. This data will be used only for the stated purpose and will not be used for any unsolicited communication unless you give us permission.
Access to Information
The Act gives you the right to access information held about you. Yours rights can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We use IP addresses to analyse trends, administer the site, track a user’s movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Children and young people under 16 are requested to get permission from their parent or guardian before they submit personal data to Galderma websites.
Links from this site may take you to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We advise you to check their privacy policies yourself before submitting any personally identifiable information.
Digital Broadcasts – Email Newsletters / SMS Communications
Galderma or its affiliated companies may utilise third party suppliers to facilitate digital broadcasts for information you have requested to receive, for example via an email newsletter subscription. This may include, but is not limited to email broadcast and SMS providers where personally identifiable data may be shared for the purpose of fulfilling your communication request. You may unsubscribe or update your subscription details via the links enclosed within any digital broadcast. Galderma or its affiliated companies may sponsor email broadcasts provided by event organisers / third party companies where the audience may have an interest in Galderma products and or services. Galderma cannot be held liable for the subscription list provided by third parties. If you wish to unsubscribe from these mailing lists please contact the third party who you have received the sponsored communication from.
This policy may be modified from time to time, and changes will be communicated promptly on this page. Please Contact Us for more information on this policy.
What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
On websites operated by Galderma, cookies record information about your online preferences and visiting patterns and allow us to tailor the website(s) to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
For more information on cookies please visit www.allaboutcookies.org
Third Party Cookies on Galderma pages
Please note that during your visits to a Galderma operated website you may notice some cookies that are not related to the Galderma or Galderma’s contractors or affiliates. When you visit a page with content embedded from, for example, YouTube or Flickr or other social networking sites, you may be presented with cookies from these websites. Galderma does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Galderma cookies and how to reject cookies?
A list of the main cookies that this Galderma website sets (and what each is used for) can be found below.
For more information on managing cookies to minimise the number of cookies you receive visit: www.allaboutcookies.org/manage-cookies/index.html.
If you want to opt out from being tracked across all websites via Google Analytics, download and install the add-on for your current web browser. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. https://tools.google.com/dlpage/gaoptout
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Cookies used on www.galderma.co.uk and their purpose:
Below you will find a list of cookies used on this Galderma website and their purpose.
Google Analytics cookies
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Terms and Conditions of Use
Copyright © Galderma (UK) Ltd All rights reserved.
These are the terms and conditions of use for the web site at www.galderma.co.uk (“Web site”), which is operated by Galderma. “Galderma” (or “we”) are Galderma (UK) Limited (a company registered in England under number 715401) of Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS, England. In these terms and conditions, references to “you” means any person visiting the Web site.
All use of this Web site is subject to the terms and conditions set forth below. Any use of such Web site pages constitutes the user’s agreement to abide by the following terms and conditions without limitations. If you do not agree with these terms and conditions, you should cease using this Web site immediately.
We reserve the right to change these terms and conditions at any time without notice to you by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of this Web site after changes are posted constitutes your acceptance of the amended terms and conditions.
You must not interfere with another person’s use of this Web site or otherwise act in a way that negatively affects another person’s use of this Web site.
You must not use this Web site in any way which in any respect: (a) is in breach of any law, statute, regulation or byelaw of any applicable jurisdiction; (b) is fraudulent, criminal or unlawful; (c) is inaccurate or out-of-date; (d) impersonates any other person or body or misrepresents a relationship with any person or body; (e) may infringe or breach the copyright or any intellectual property rights or privacy or other rights of us or any third party; (f) may be contrary to Galderma’s interests; or (g) involves your use, delivery or transmission of any viruses, unsolicited e-mails, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
This Web site is designed for educational and informational purposes only. This information is not intended as a substitute for informed medical advice or recommendations from healthcare professionals. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider.
Galderma does not endorse or attest to the validity or accuracy of any treatments, medications or non-Galderma products described, mentioned or discussed in any of the services, databases or pages accessible within or from this Web site or any other Galderma service or publication. Furthermore, Galderma makes no representations concerning the efficacy, appropriateness or suitability of any such products or treatments. Before acting on any information contained on the pages on this Web site, you agree that you will consult your healthcare provider to determine whether the information you are relying on is appropriate for your medical conditions. Galderma is not engaged in rendering medical advice or services.
Although we make reasonable efforts to update the information on our website, in view of the possibility of human error or advances in medical knowledge, neither Galderma, its sponsors, its staff nor other parties involved in providing the services, databases or pages accessible within or from this Web site or any service or publication of Galderma warrant that the information contained therein is in every respect accurate or complete and they are not responsible or liable for any errors or omissions that may be found in such information or for the results obtained from the use of such information. You are encouraged to consult other sources and confirm the information contained in any of these services, databases or pages accessible within or from this Web site or any service or publication of Galderma.
The contents of this Web site are intended for convenience only. Nothing on this Web site shall constitute advice specific to your circumstances or a recommendation. We do not suggest that any product or service mentioned on this Web site is either available to you or complies with laws outside of England and Wales. This Web site is intended for UK-based Internet users only.
If erroneous or otherwise inaccurate information is brought to our attention, a reasonable effort will be made to correct or delete it if doing so is within our reasonable control. Please report such problems to the Contact Us section.
Our supplies of our products and services referred to on this Web site shall be governed by our separate terms and conditions applicable to the sale or supply of those products and services. A copy of those terms and conditions are available upon request.
Copyrights and Intellectual Property
The copyright, database rights and any other rights in all information, data, text, drawings, artwork, images, graphics and materials (together, “Materials”) provided or made available by Galderma on the Web site, and the design and look and feel and layout of the Web site is owned by or licensed to Galderma. Galderma and its licensors retain all rights to the Materials.
You are permitted to use and download such Materials or extracts from this Site to a local hard disk and print copies, subject to all of the following: (a) all Materials shall not be copied or used other than for your internal, personal, non-commercial individual use only; (b) except to the extent provided by law, you must not use, copy, reproduce, republish, post, broadcast or transmit any part of this Web site or the Materials for any other purpose without our express prior written consent (including (but without limitation) not reproducing or storing any part of this Web site or the Materials in any other web site or in any news groups or in any public or private electronic retrieval system or service); (c) our copyright notice (ie. © Galderma UK Ltd 2014) or, where indicated, the notice of our licensors must appear in all electronic or hard copies of any Materials or extracts from this Web site; (d) When you lawfully or with our consent copy, reproduce, republish, post, broadcast, transmit, print or quote from any of this Web Site or the Materials, you must do so fairly and give due accreditation to us, our suppliers and this Web site; and (e) except as we expressly permit, you must not in any way modify any Materials on this Web site. Any rights not expressly granted in these terms and conditions or otherwise by us are reserved.
All product names, slogans, symbols and company names, whether or not appearing in large print or with the trade mark symbol, may be registered or unregistered trade marks, service marks and trade names of Galderma S.A., its affiliates, related companies or its licensors. Trade marks of other parties are identified whenever possible and Galderma acknowledges their rights. Such third party trade marks are used to identify the products and services of their respective owners and no sponsorship or endorsement on the part of Galderma should be inferred from the use of these marks.
Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence right or right under any patent or trade marks of Galderma or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any licence or right under any Galderma copyright.
You must not without our permission frame any of this Web site onto your own or another person’s website. However, we grant you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of this Web site, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular: (a) you shall not make any warranties or representations about us or our affiliates or our products, services or policies except with our prior express authorisation; (b) you shall not say anything that is false, misleading, derogatory or offensive about us or our affiliates or our products, services or policies; and (c) you shall not suggest expressly or impliedly that we have endorsed your site or are associated with it where this is not the case.
No guarantee or warranty, and limit on liability
THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THIS WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE WEB SITE. GALDERMA MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS WEB SITE AT ANY TIME. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of this Web site or your obtaining any material from, or as a result of using, this Web site. We shall also not be liable for the actions of third parties in breaching any security measures.
Whilst we endeavour to make this Web site available 24 hours a day, we will not be liable if for any reason this Web site is unavailable at any time or for any period. We make no warranty that your access to this Site will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions.
WE DO NOT EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR OUR FRAUD OR FOR ANY LIABILITY WHICH WE ARE NOT PERMITTED TO EXCLUDE OR LIMIT AT LAW. SUBJECT TO THE PRECEDING SENTENCE, TO THE EXTENT POSSIBLE BY LAW, IN ALL CASES OTHER THAN IN RESPECT OF PRODUCTS OR SERVICES THAT WE SUPPLY FOR A FEE (THE TERMS AND CONDITIONS FOR WHICH MAY CONTAIN SEPARATE LIMITS ON LIABILITY), WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSSES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION AND LOSS OF PROFITS) ARISING FROM THE USE OF OR INABILITY TO USE THIS SITE, OR ANY MATERIAL CONTAINED IN IT OR ACCESSIBLE FROM IT, OR FROM ANY ACTION OR DECISION TAKEN AS A RESULT OF USING THIS SITE OR ANY SUCH MATERIAL.
Links to Other Sites
As a useful resource to our visitors, Galderma provides links to other websites. Certain links may lead to resources located on servers maintained by third parties over which Galderma has no control (even if those other resources actually describe Galderma’s products or services). Galderma does not guarantee and makes no representation as to the accuracy, correct functioning or accessibility of any website linked from this Web site. Links to other sites are provided only as a convenience to users of this Web site.
Information Deemed Non-confidential
Should any viewer of this Web site respond with information, including feedback such as questions, comments, suggestions or ideas (with exclusion of personally identifiable information) regarding the content of this Web site, such information shall be deemed to be non-confidential, and Galderma shall have no obligation of any kind with respect to such information and shall be free to reproduce, disclose and distribute the information to others without limitation and to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products incorporating such information.
If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. You submit to the jurisdiction of the English courts. You irrevocably agree that the English courts shall have exclusive jurisdiction over any claim or matter brought by you in relation to these terms and conditions. We shall also have the right to bring a claim against you in the jurisdiction in which you are based and any other court of competent jurisdiction.